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Privacy Policy

Your privacy is important to FitLevels. This privacy policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

Information We Collect

  • Personal Information: We collect information that you provide to us, such as your name, email address, billing address, shipping address, payment information (including credit card numbers), and phone number. This information is collected when you create an account, place an order, subscribe to our newsletter, or contact us directly.
  • Device Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How We Use Your Information

We use the information we collect to:

  • Fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services.
  • Improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
  • Personalize your experience on our website.

Sharing Your Information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use [Payment gateway, e.g., Stripe] to power our online store–you can read more about how [Payment gateway, e.g., Stripe] uses your Personal Information here: [Link to Payment Gateway’s Privacy Policy]. We also use Google Analytics to help us understand how our customers use the site — you can read more about how Google uses your Personal Information here: [Link to Google Privacy Policy]. You can also opt-out of Google Analytics here: [Link to Google Analytics Opt-out].

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at [Link to NAI Educational Page].

You can opt out of targeted advertising by using the links below:

  • Facebook: [Link to Facebook Ad Preferences]
  • Google: [Link to Google Ad Settings]
  • Bing: [Link to Bing Ads Personalization]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: [Link to DAA Opt-Out Portal].

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [Your Email Address] or by mail using the details provided below:

[Your Company Name]
[Your Physical Address]